The privacy of your personal information is of the utmost importance to ARC Manufacturing. Any information gathered by ARC Manufacturing will be kept strictly confidential and will only be used or shared in ways for which you have specifically consented. Unless we have your express consent, ARC Manufacturing will not sell, rent or trade your personal information to any third party. We will take special care to protect the privacy and security of your information.

This policy explains our information practices and the choices you can make about the way ARC Manufacturing collects and uses your information. This Privacy Policy covers the information you provide to us offline and at ARC Manufacturing Web site http://www.arcmfg.com.

Our Privacy Policy does not apply to third party Web sites that may be accessible through ARC Manufacturing Web site. We encourage you to read the privacy policies of those third parties to learn how they collect and use information about you.

HOW DOES ARC MANUFACTURING COLLECT AND USE MY INFORMATION?

ARC Manufacturing collects and uses your personal information to respond to your requests for information, products and services. Unless we have your express consent, your personal information will only be used or shared to fulfill your request.

Information you provide
ARC Manufacturing collects personal information when you:

·         Request products or services such any of our machines that we sell or parts that go with the machines. Information such as name, e-mail address, phone number, physical address and company-related information may be requested. If you purchase one of our products, we may also collect a valid credit card number, expiration date and billing address.

·         Contact ARC Manufacturing with a question or suggestion in which we collect your name, e-mail address and any comments you have. We only use this information to respond to and/or resolve your question or concern.

Optional information

When accessing ARC Manufacturing Web site, we may give you the option of submitting other general information, such as fax number and title. Optional fields are NOT marked with a red asterisk (*), as is the case with required fields. Optional information is requested to help us better understand our clients, customers and Web visitors. If you have requested that we send you additional information regarding ARC Manufacturing products, service and events, we may also use the optional information to fulfill this request.

Technical information

When you visit our Web site, ARC Manufacturing may collect technical information that does not by itself identify a specific individual. This information (sometimes referred to as "non-personally identifiable information") may include the address (or "URL") of the Web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you have entered on our site. This technical data is aggregated and used to measure and improve the effectiveness of the ARC Manufacturing Web site. We do not attempt to combine this technical data with the personal information we collect on our site.

DO WE USE COOKIES, WEB BEACONS OR THIRD PARTY ADVERTISERS?
Cookies

A 'cookie' is a small data file that a Web site may send to your browser and that your browser may then store on your system. We use session cookies to simulate a continuous connection - cookies let us "remember" information about your preferences and passwords and allow you to move within our Service without reintroducing yourself. For example, cookies are used to keep track of what you have selected to purchase as you click through our site. We also use cookies to allow you to access areas of our Web site that are limited to registered users, such as the Privacy Weekly archive section. Additionally, we may use cookies to limit the number of ads that we show you by determining whether or not you have seen an ad before. We do NOT, however, use cookies to track the navigational habits of identified visitors. Furthermore, we do NOT allow other companies (third parties) to set cookies via ARC Manufacturing Web sites.

Most browsers automatically accept cookies, but you can usually refuse cookies, or selectively accept cookies, by adjusting the preferences in your browser. If you turn cookies off, there may be some features of our site that will not be available to you and some Web pages may not display properly. You can find information about how you can adjust your cookie setting at the following Web sites: Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.htm and Netscape Navigator
http://www.netscape.com/legal_notices/cookies.html.

Web Beacons

The ARC Manufacturing Web site does NOT use electronic images known as Web beacons, or clear GIFs to monitor the activity of our Web site. Used in combination with cookies, a Web beacon is an often-transparent graphic image, usually no larger than 1 pixel x 1 pixel, which is placed on a Web site or in an e-mail that is used to monitor the behavior of the user visiting the Web site or opening the e-mail. (To learn more about Web beacons, visit Webopedia).

Third Party Advertisers

ARC Manufacturing does NOT use third party advertising companies to provide advertisements or allow third party advertisers to track your browsing activities on ARC Manufacturing Web sites.

DOES ARC MANUFACTURING SELL MY PERSONAL INFORMATION?

Unless we have your express consent

ARC Manufacturing will NOT sell, rent or trade personal information such as membership data or e-mail lists to any third party. We treat all information you provide as confidential. Occasionally, we may contract with other companies to provide limited services on our behalf such as packaging, mailing and processing purchases and event registration.

From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. Unless prevented by law, we will notify you prior to the release of such information. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves.

DO I HAVE CHOICES REGARDING HOW MY INFORMATION IS USED?

You remain in control of your information. ARC Manufacturing will NOT use or share the personal information we collect in ways unrelated to the purpose for which you provided the information without first obtaining your consent (opt-in). At the time you provide your information, you can choose whether you want to receive further communications about special offers, product information or other marketing messages. If you do opt-in to marketing communications from ARC Manufacturing, you can opt-out at any time. All e-mail communications from us, such as newsletters, tell you how to stop receiving them.

CAN I ACCESS, UPDATE OR DELETE MY INFORMATION?

ARC Manufacturing wants your information and preferences to be accurate and complete. If you would like to access or update the personal information we maintain about you in our systems, please call 1-800.644.2730 or email us at general@arcmfg.com.

You may use the same contact information above to send us a request that we delete personally identifiable information stored in the databases we actively use for research and daily business activities and other readily searchable media. Unless restricted by law, we will take all reasonable steps to functionally delete such information from our database(s).

We will respond to your request to access, update or delete your information within five business days. Before we are able to provide you with any information, correct any inaccuracies or delete any information, however, we may ask you to verify your identity and to provide other details (in a secure manner) to help us to respond to your request.

HOW DOES ARC MANUFACTURING SECURE MY PERSONAL INFORMATION?

Please be careful whenever sending personal information to ARC Manufacturing via e-mail. E-mail is commonly not a secure means of transferring information.

WHOM CAN I CONTACT IF I HAVE QUESTIONS OR CONCERNS?

Please contact Susan Fuchs, to report any known or suspected privacy or security breaches or to submit privacy-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:

1.   Postal Mail:
ARC Manufacturing
522 North Fiske Street
Spokane, WA 99220

2.   Email: general@arcmfg.com

3.   Phone: 1-800.644.2730

WILL THIS PRIVACY POLICY CHANGE?

If there are changes or additions to this Privacy Policy, we will post those changes here so that you will always know what information we collect online or offline, how we use it and what choices you have. Regardless of any changes we make to our Privacy Policy, we will only use your personal information in accordance with the version of the Privacy Policy in place at the time you provided your information, unless you later give your express consent for us to do otherwise.

Last revision date: May 6, 2005

ARC Manufacturing has reviewed and revised our Privacy Policy to align the policy with ARC Manufacturing's current business practices. The way your personal information is used by ARC Manufacturing, as well as your rights concerning your personal information, has remained unchanged.